One Hub for Member Self-Service

Member management

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Put your community in control with a single, mobile-friendly hub for self-service. Whether it’s a YMCA member or a Parks & Rec resident, Traction Rec makes it easy to purchase passes, register for programs, upload documents, make payments, and manage household accounts — all in one place with one login. The experience is consistent across desktop, tablet, and mobile, with built-in support for financial assistance, waivers, and stored payment methods to streamline every transaction.

- One-stop access for memberships, programs, and passes
- Mobile-first design with household management
- AI-powered guidance for 24/7 conversational support

Built on Salesforce, Traction Rec helps organizations like YMCAs and Parks & Rec departments deliver a seamless, modern experience for their communities while giving staff accurate, connected data.

Your needs, your demo.