Your team is asked to do a lot everyday. Their roles are challenging and it’s getting harder to find the right employees. Give them the tools they need to do their jobs well, not frustrate them.
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Time entering data isn’t spent supporting members and families. Go from transactional to transformational with relationship building as your secret retention tool.
Spend less staff time completing registrations and updating information for members. Instead, provide members access to self-serve tools to use when it's convenient for their schedules.
Eliminate manual tasks and create consistent experiences with features like automated new member onboarding. Support your staff with the right tools for every task.
Enter data once for members, then share across teams with seamless integrations between all your tools. Access global search and real-time reports for the info staff need at their fingertips.
You have amazing people to run your complex facilities. Support them with technology that can automate their most repetitive and transactional tasks so they are free to do what they do best.
Ensure safe and easy check-ins for your members and families. Expand member scanning across your facility to track group class participation, specialty equipment adoption, aquatics use, and more.
Automate manual, time-consuming tasks like program waitlist management. Make it easy for people to pay anytime online or in person with flexible, integrated payment options.
Use accessible facility management tools to schedule programs and community event rentals so that you maximize the space you are using. Access real-time facility usage analytics.
Give your frontline teams technology that helps them collaborate, automate transactional tasks, and easily view important data. Operations is a team game, so let’s make every team member a contributor.
Replace paper-based forms, registrations, and processes that slow down your team with a member self-service portal. Do more with less and free the welcome center from their monitors.
Create process standards so every team in every location will provide members a consistent experience. Offer the right member support services at the right time, every time.
Provide team members with quick, easy-to -access daily operational reports in real time. Tweak reports and customize to your needs for any query like at-risk members, daily sales, and more.
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