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The Next Front Door: Preparing for the Rise of Member-Facing AI
A Practical Conversation on AI Trends, Real-World Experience, and Getting Ready for What’s Next
The way people seek information, get help, and decide where to engage is changing quickly, and AI is part of that experience. As people grow more comfortable using AI in their everyday lives, their expectations of the organizations they interact with may begin to change as well. For community organizations, that raises an important question: what could member-facing AI mean for the future of service, support, and member engagement?
Join Amanda Loveland, CEO and Founder of Puzzles & Profits, and Kendall Bennett of Old Colony YMCA for a practical conversation on the trends shaping member-facing AI, the strategic questions leaders are facing, and, most importantly, the steps organizations can take now to prepare for what lies ahead with confidence.
Register
What we’ll talk about
This session is designed to be conversational and practical. Together, we’ll explore:
- Why we believe member-facing AI is an emerging trend and how it may begin shaping member expectations
- What AI could make possible across service, support, and member engagement
- What organizations already using AI are learning, including early benefits, lessons, and practical advice
- How to build momentum step by step if your organization is just getting started
- What it takes to build readiness around planning, strategy, investment and governance
- The practical steps that can help organizations move forward
Who should attend
This webinar is for leaders across community recreation organizations and agencies, including:
- Executive leaders - CEOs, Executive Directors, Agency Directors, and Department Directors
- Operational leaders - COOs, operations directors, and program or service delivery leaders
- Technology and digital leaders - CIOs, CTOs, digital transformation leaders, and IT directors
- Membership, registration, and guest services leaders
- Marketing, communications, and engagement teams
Meet the speakers
With insights and experience from...
Andrew Rogers
CRO
Traction Rec
Brynn Anderson
VP, Product
Traction Rec
Amanda Loveland
CEO & Founder
Puzzles & Profits
Kendall Bennett
Vice President of Data Strategy, Old Colony YMCA
hosted and supported by
Let's make this interactive. What ya waiting for?
Bring your questions, bring your ideas. We'd love it if you can join us for the live conversation and participate by sharing your own insights and experiences.
Can't attend live? You should still register. We'll send out the recording after to all registrants.
Register
Count me in!
The Next Front Door: Preparing for the Rise of Member-Facing AI
A Practical Conversation on AI Trends, Real-World Experience, and Getting Ready for What’s Next
The way people seek information, get help, and decide where to engage is changing quickly, and AI is part of that experience. As people grow more comfortable using AI in their everyday lives, their expectations of the organizations they interact with may begin to change as well. For community organizations, that raises an important question: what could member-facing AI mean for the future of service, support, and member engagement?
Join Amanda Loveland, CEO and Founder of Puzzles & Profits, and Kendall Bennett of Old Colony YMCA for a practical conversation on the trends shaping member-facing AI, the strategic questions leaders are facing, and, most importantly, the steps organizations can take now to prepare for what lies ahead with confidence.
What we’ll talk about
This session is designed to be conversational and practical. Together, we’ll explore:
- Why we believe member-facing AI is an emerging trend and how it may begin shaping member expectations
- What AI could make possible across service, support, and member engagement
- What organizations already using AI are learning, including early benefits, lessons, and practical advice
- How to build momentum step by step if your organization is just getting started
- What it takes to build readiness around planning, strategy, investment and governance
- The practical steps that can help organizations move forward
Who should attend
This webinar is for leaders across community recreation organizations and agencies, including:
- Executive leaders - CEOs, Executive Directors, Agency Directors, and Department Directors
- Operational leaders - COOs, operations directors, and program or service delivery leaders
- Technology and digital leaders - CIOs, CTOs, digital transformation leaders, and IT directors
- Membership, registration, and guest services leaders
- Marketing, communications, and engagement teams
Meet the speakers
With insights and experience from...
Andrew Rogers
CRO
Traction Rec
Brynn Anderson
VP, Product
Traction Rec
Amanda Loveland
CEO & Founder
Puzzles & Profits
Kendall Bennett
Vice President of Data Strategy, Old Colony YMCA
Supported & Sponsored BY
Let's make this interactive. What ya waiting for?
Bring your questions, bring your ideas. We'd love it if you can join us for the live conversation and participate by sharing your own insights and experiences.
Can't attend live? You should still register. We'll send out the recording after to all registrants.
Register to attend
The Next Front Door: Preparing for the Rise of Member-Facing AI
A Practical Conversation on AI Trends, Real-World Experience, and Getting Ready for What’s Next
The way people seek information, get help, and decide where to engage is changing quickly, and AI is part of that experience. As people grow more comfortable using AI in their everyday lives, their expectations of the organizations they interact with may begin to change as well. For community organizations, that raises an important question: what could member-facing AI mean for the future of service, support, and member engagement?
Join Amanda Loveland, CEO and Founder of Puzzles & Profits, and Kendall Bennett of Old Colony YMCA for a practical conversation on the trends shaping member-facing AI, the strategic questions leaders are facing, and, most importantly, the steps organizations can take now to prepare for what lies ahead with confidence.
What we’ll talk about
This session is designed to be conversational and practical. Together, we’ll explore:
- Why we believe member-facing AI is an emerging trend and how it may begin shaping member expectations
- What AI could make possible across service, support, and member engagement
- What organizations already using AI are learning, including early benefits, lessons, and practical advice
- How to build momentum step by step if your organization is just getting started
- What it takes to build readiness around planning, strategy, investment and governance
- The practical steps that can help organizations move forward
Who should attend
This webinar is for leaders across community recreation organizations and agencies, including:
- Executive leaders - CEOs, Executive Directors, Agency Directors, and Department Directors
- Operational leaders - COOs, operations directors, and program or service delivery leaders
- Technology and digital leaders - CIOs, CTOs, digital transformation leaders, and IT directors
- Membership, registration, and guest services leaders
- Marketing, communications, and engagement teams
Meet the speakers
With insights and experience from...
Andrew Rogers
CRO
Traction Rec
Brynn Anderson
VP, Product
Traction Rec
Amanda Loveland
CEO & Founder
Puzzles & Profits
Kendall Bennett
Vice President of Data Strategy, Old Colony YMCA
hosted and supported by
Let's make this interactive. What ya waiting for?
Bring your questions, bring your ideas. We'd love it if you can join us for the live conversation and participate by sharing your own insights and experiences.
Can't attend live? You should still register. We'll send out the recording after to all registrants.
The Next Front Door: Preparing for the Rise of Member-Facing AI
A Practical Conversation on AI Trends, Real-World Experience, and Getting Ready for What’s Next
The way people seek information, get help, and decide where to engage is changing quickly, and AI is part of that experience. As people grow more comfortable using AI in their everyday lives, their expectations of the organizations they interact with may begin to change as well. For community organizations, that raises an important question: what could member-facing AI mean for the future of service, support, and member engagement?
Join Amanda Loveland, CEO and Founder of Puzzles & Profits, and Kendall Bennett of Old Colony YMCA for a practical conversation on the trends shaping member-facing AI, the strategic questions leaders are facing, and, most importantly, the steps organizations can take now to prepare for what lies ahead with confidence.
Register
What we’ll talk about
This session is designed to be conversational and practical. Together, we’ll explore:
- Why we believe member-facing AI is an emerging trend and how it may begin shaping member expectations
- What AI could make possible across service, support, and member engagement
- What organizations already using AI are learning, including early benefits, lessons, and practical advice
- How to build momentum step by step if your organization is just getting started
- What it takes to build readiness around planning, strategy, investment and governance
- The practical steps that can help organizations move forward
Who should attend
This webinar is for leaders across community recreation organizations and agencies, including:
- Executive leaders - CEOs, Executive Directors, Agency Directors, and Department Directors
- Operational leaders - COOs, operations directors, and program or service delivery leaders
- Technology and digital leaders - CIOs, CTOs, digital transformation leaders, and IT directors
- Membership, registration, and guest services leaders
- Marketing, communications, and engagement teams
Meet the hosts:
With insights and experience from...
Andrew Rogers
CRO
Traction Rec
Brynn Anderson
VP, Product
Traction Rec
Amanda Loveland
CEO & Founder
Puzzles & Profits
Kendall Bennett
Vice President of Data Strategy, Old Colony YMCA
hosted by
Let's make this interactive. What ya waiting for?
Bring your questions, bring your ideas. We'd love it if you can join us for the live conversation and participate by sharing your own insights and experiences.
Can't attend live? You should still register. We'll send out the recording after to all registrants.