Traction Rec Deep Dive Following the 2026 Kroc Conference

Friday, October 16, 2026 - In Person
Hosted in conjunction with The Salvation Army West Territory IT Department

Join us for Traction Rec Deep Dive Friday, a special post-conference session created for Kroc staff who would like additional time to connect with the Traction Rec and Territorial Kroc Support Specialist teams to explore key topics in a more focused setting. This is a free, in-person event!

Building on the conversations and ideas shared during the main Kroc Conference, this session offers a dedicated space for interactive discussion around the operational, strategic, and practical side of Traction Rec. It’s an opportunity to spend more time on the areas that matter most to your team, from day-to-day workflows to long-term planning and member experience, while also sharing feedback and ideas that can help shape the future of Traction Rec.

‍

ALL interested conference attendees are welcome to join! Attendance is FREE and breakfast is included!

‍

Registration is now closed, but if you’re still interested in attending the conference, please contact Danielle Duncan for assistance with registration.

October 16, 2026
Mesa Corps Community Center

241 E 6th St, Mesa, AZ 85201, United States

No items found.

Register

Excited about our meetup? Us too!

After a full week of connection and conversation at the Kroc Conference, we’re looking forward to keeping the momentum going with a special Friday morning session focused on Traction Rec.

Whether you’re a longtime user or still getting more familiar with the platform, this is a great opportunity to connect more directly with the Traction Rec team and your Territorial Kroc Centers, and take part in hands-on discussion and training. We encourage attendees to share what’s working, what they’re learning, and what they’d love to see in the future.


Here's what you can look forward to:
  • Learn together through collaborative sessions, practical training, and focused discussion
  • Explore ways to get more out of Traction Rec and Upace in your day-to-day work
  • Share feedback and priorities that can help shape the future of Traction Rec
  • Complimentary breakfast and coffee to keep you fueled up for the session
No registration fee - it's on us

There is no registration fee to attend this event, but you'll need to handle your travel and accommodation.

‍

Travel & Parking

The Friday session will be held at The Mesa Corps Community Center, located approximately 20 minutes from The Scott Resort & Spa and 15 minutes from PHX Airport by car.

If you’re joining us from the Kroc Conference, please plan your Friday morning travel accordingly. If you’re flying out afterward, the venue is conveniently close to the airport.

Free parking spots available at the venue.

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Meet the speakers

With insights and experience from...

Andrew Rogers

CRO

Traction Rec

Cindy Tsang

Customer Success Specialist

Traction Rec

Danielle Duncan

Account Manager

Traction Rec

Corbin Huber Smith

Director of Professional Services

Traction Rec

No items found.
If you have any other event-related questions? ‍
Reach out to us.

Register

Give me access!

Traction Rec Deep Dive Following the 2026 Kroc Conference

Friday, October 16, 2026 - In Person
Hosted in conjunction with The Salvation Army West Territory IT Department

Join us for Traction Rec Deep Dive Friday, a special post-conference session created for Kroc staff who would like additional time to connect with the Traction Rec and Territorial Kroc Support Specialist teams to explore key topics in a more focused setting. This is a free, in-person event!

Building on the conversations and ideas shared during the main Kroc Conference, this session offers a dedicated space for interactive discussion around the operational, strategic, and practical side of Traction Rec. It’s an opportunity to spend more time on the areas that matter most to your team, from day-to-day workflows to long-term planning and member experience, while also sharing feedback and ideas that can help shape the future of Traction Rec.

‍

ALL interested conference attendees are welcome to join! Attendance is FREE and breakfast is included!

‍

Registration is now closed, but if you’re still interested in attending the conference, please contact Danielle Duncan for assistance with registration.

October 16, 2026
Mesa Corps Community Center

241 E 6th St, Mesa, AZ 85201, United States

October 16, 2026
Oct 16
-
Oct 16, 2026
Mesa Corps Community Center

241 E 6th St, Mesa, AZ 85201, United States

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Excited about our meetup? Us too!

After a full week of connection and conversation at the Kroc Conference, we’re looking forward to keeping the momentum going with a special Friday morning session focused on Traction Rec.

Whether you’re a longtime user or still getting more familiar with the platform, this is a great opportunity to connect more directly with the Traction Rec team and your Territorial Kroc Centers, and take part in hands-on discussion and training. We encourage attendees to share what’s working, what they’re learning, and what they’d love to see in the future.


Here's what you can look forward to:
  • Learn together through collaborative sessions, practical training, and focused discussion
  • Explore ways to get more out of Traction Rec and Upace in your day-to-day work
  • Share feedback and priorities that can help shape the future of Traction Rec
  • Complimentary breakfast and coffee to keep you fueled up for the session
No registration fee - it's on us

There is no registration fee to attend this event, but you'll need to handle your travel and accommodation.

‍

Travel & Parking

The Friday session will be held at The Mesa Corps Community Center, located approximately 20 minutes from The Scott Resort & Spa and 15 minutes from PHX Airport by car.

If you’re joining us from the Kroc Conference, please plan your Friday morning travel accordingly. If you’re flying out afterward, the venue is conveniently close to the airport.

Free parking spots available at the venue.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

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Meet the speakers

With insights and experience from...

Andrew Rogers

CRO

Traction Rec

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Cindy Tsang

Customer Success Specialist

Traction Rec

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Danielle Duncan

Account Manager

Traction Rec

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Corbin Huber Smith

Director of Professional Services

Traction Rec

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Supported & Sponsored BY
No items found.
If you have any other event-related questions? ‍
Reach out to us.

Register to attend

REGISTRATION IS NOW CLOSED

Traction Rec Deep Dive Following the 2026 Kroc Conference

Friday, October 16, 2026 - In Person
Hosted in conjunction with The Salvation Army West Territory IT Department

Join us for Traction Rec Deep Dive Friday, a special post-conference session created for Kroc staff who would like additional time to connect with the Traction Rec and Territorial Kroc Support Specialist teams to explore key topics in a more focused setting. This is a free, in-person event!

Building on the conversations and ideas shared during the main Kroc Conference, this session offers a dedicated space for interactive discussion around the operational, strategic, and practical side of Traction Rec. It’s an opportunity to spend more time on the areas that matter most to your team, from day-to-day workflows to long-term planning and member experience, while also sharing feedback and ideas that can help shape the future of Traction Rec.

‍

ALL interested conference attendees are welcome to join! Attendance is FREE and breakfast is included!

‍

Registration is now closed, but if you’re still interested in attending the conference, please contact Danielle Duncan for assistance with registration.

October 16, 2026
October 16, 2026
Mesa Corps Community Center

241 E 6th St, Mesa, AZ 85201, United States

No items found.
Excited about our meetup? Us too!

After a full week of connection and conversation at the Kroc Conference, we’re looking forward to keeping the momentum going with a special Friday morning session focused on Traction Rec.

Whether you’re a longtime user or still getting more familiar with the platform, this is a great opportunity to connect more directly with the Traction Rec team and your Territorial Kroc Centers, and take part in hands-on discussion and training. We encourage attendees to share what’s working, what they’re learning, and what they’d love to see in the future.


Here's what you can look forward to:
  • Learn together through collaborative sessions, practical training, and focused discussion
  • Explore ways to get more out of Traction Rec and Upace in your day-to-day work
  • Share feedback and priorities that can help shape the future of Traction Rec
  • Complimentary breakfast and coffee to keep you fueled up for the session
No registration fee - it's on us

There is no registration fee to attend this event, but you'll need to handle your travel and accommodation.

‍

Travel & Parking

The Friday session will be held at The Mesa Corps Community Center, located approximately 20 minutes from The Scott Resort & Spa and 15 minutes from PHX Airport by car.

If you’re joining us from the Kroc Conference, please plan your Friday morning travel accordingly. If you’re flying out afterward, the venue is conveniently close to the airport.

Free parking spots available at the venue.

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Heading 5
Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

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Unordered list

  • Item A
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Text link

Bold text

Emphasis

Superscript

Subscript

Meet the speakers

With insights and experience from...

Andrew Rogers

CRO

Traction Rec

Cindy Tsang

Customer Success Specialist

Traction Rec

Danielle Duncan

Account Manager

Traction Rec

Corbin Huber Smith

Director of Professional Services

Traction Rec

No items found.
If you have any other event-related questions? ‍
Reach out to us.

Traction Rec Deep Dive Following the 2026 Kroc Conference

Friday, October 16, 2026 - In Person
Hosted in conjunction with The Salvation Army West Territory IT Department

Join us for Traction Rec Deep Dive Friday, a special post-conference session created for Kroc staff who would like additional time to connect with the Traction Rec and Territorial Kroc Support Specialist teams to explore key topics in a more focused setting. This is a free, in-person event!

Building on the conversations and ideas shared during the main Kroc Conference, this session offers a dedicated space for interactive discussion around the operational, strategic, and practical side of Traction Rec. It’s an opportunity to spend more time on the areas that matter most to your team, from day-to-day workflows to long-term planning and member experience, while also sharing feedback and ideas that can help shape the future of Traction Rec.

‍

ALL interested conference attendees are welcome to join! Attendance is FREE and breakfast is included!

‍

Registration is now closed, but if you’re still interested in attending the conference, please contact Danielle Duncan for assistance with registration.

October 16, 2026
October 16, 2026
Mesa Corps Community Center

241 E 6th St, Mesa, AZ 85201, United States

October 16, 2026
October 16, 2026
No items found.

Register

Excited about our meetup? Us too!

After a full week of connection and conversation at the Kroc Conference, we’re looking forward to keeping the momentum going with a special Friday morning session focused on Traction Rec.

Whether you’re a longtime user or still getting more familiar with the platform, this is a great opportunity to connect more directly with the Traction Rec team and your Territorial Kroc Centers, and take part in hands-on discussion and training. We encourage attendees to share what’s working, what they’re learning, and what they’d love to see in the future.


Here's what you can look forward to:
  • Learn together through collaborative sessions, practical training, and focused discussion
  • Explore ways to get more out of Traction Rec and Upace in your day-to-day work
  • Share feedback and priorities that can help shape the future of Traction Rec
  • Complimentary breakfast and coffee to keep you fueled up for the session
No registration fee - it's on us

There is no registration fee to attend this event, but you'll need to handle your travel and accommodation.

‍

Travel & Parking

The Friday session will be held at The Mesa Corps Community Center, located approximately 20 minutes from The Scott Resort & Spa and 15 minutes from PHX Airport by car.

If you’re joining us from the Kroc Conference, please plan your Friday morning travel accordingly. If you’re flying out afterward, the venue is conveniently close to the airport.

Free parking spots available at the venue.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

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  • Item A
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Superscript

Subscript

Meet the hosts:

With insights and experience from...

Andrew Rogers

CRO

Traction Rec

Cindy Tsang

Customer Success Specialist

Traction Rec

Danielle Duncan

Account Manager

Traction Rec

Corbin Huber Smith

Director of Professional Services

Traction Rec

No items found.
If you have any other event-related questions? ‍
Reach out to us.

Agenda

Friday, October 16

8:45 – 9:00 AM

Arrival & Breakfast

Grab breakfast and settle in

‍

9:00 – 10:15 AM

Everything About Billing

This session walks through the full billing cycle. It starts with pre-billing review for anticipated AR, then covers recent automated billing improvements and the centers already using them. Next, we'll look at post-billing logs, errors, and reports, including how the Memphis Kroc Center uses Mogli to strengthen collections. We'll close with an open group discussion on best practices and questions around declined payments, collections, and non-payment cancellations.

‍

10:15 – 10:30 AM

Break

‍

10:30 – 11:30 AM

Take Traction Rec Further: Member Engagement with Upace Badges & Rewards

See how Upace works alongside Traction Rec to add badges and rewards, giving members more reasons to stay active and connected. We'll start with a presentation and then break into small groups.

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11:30 AM – 12:00 PM

Imagine & Reflect: Workshop Takeaways & Next Steps 

Reflect on key takeaways from the Traction Rec and Upace workshops, and identify the support you'll need to put new ideas into action back home. This is an open group discussion, so come ready to share.

‍

**Agenda is subject to change. Session times, speakers, and topics may be updated as we finalize the program.

Traction Rec workshop topics for the 2026 Kroc Conference
  • Tailored Front Desks and Frictionless Self Check-In
  • Roadmap, Facility Enhancements/ Rentals, and AI Automation
  • Upace Tips & Tricks
  • Top Customer Workflows Meet Hidden Salesforce Power
  • Get More From Your Data: Traction Rec Reports & Dashboards

Click here to view the details of the Kroc Conference agenda